Train Managers to Effectively Resolve Conflicts
Use constructive conflict resolution to positively impact your organization.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.When conflict is not handled constructively it can result in:
- Damaged relationships.
- Lack of cooperation.
- Defensiveness and hidden agendas.
- Wasted time, money, and resources.
- Creation of frustration and stress.
When managers have the skills to constructively resolve conflict, both the organization and teams benefit:
- Relationships and teams are strengthened.
- Collaborative problem solving improves innovation and strategic decision making.
- Disagreements are resolved quickly, increasing productivity levels.
- A positive environment is created wherein openness and collaboration are supported.
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Module 1: Train Managers to Effectively Resolve Conflicts
The Purpose
- Train managers on the common causes of conflict and conflict resolution approaches.
- Have managers practice conflict resolution methods for both constructive and negative conflicts.
Key Benefits Achieved
- Improve conflict resolution skills with a thoughtful approach.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Review and customize the manager training deck and tools. |
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| 1.2 | Facilitate decision-making training. |
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