- The role of HR in addressing C-suite discord can be a difficult path to navigate as HR is often part of the C-suite and reports to the CEO. This can create a tricky dynamic.
- Underlying power dynamics in the C-suite often lead to discord, but can be difficult to alter. The egos that sometimes accompany positions of power can also make it difficult to gain traction for changing the C-suite status quo.
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Our Advice
Critical Insight
- Resolving C-suite conflict is about leadership. The head of HR should engage in this issue not because they are HR but because it is an important component of being a strong people leader in the organization.
- The C-suite is a role model for the rest of the organization. The behaviors and interactions of the C-suite trickle down and impact the way the rest of the organization interacts. Ensuring that your C-suite has a healthy team dynamic will translate into success for all levels of the organization.
Impact and Result
- It is essential that CEO supports the initiative, otherwise you will not gain any traction with the rest of the C-suite team.
- Collaborating with the C-suite, rather than placing blame, will help create a reaction that is responsive rather than defensive.
- Assess the issues that are underlying the causes of discord by gathering input from all C-suite members and put in place action steps that will help the C-suite shift from unhealthy conflict to collaboration.