- Every organization wants the highest level of performance from its staff, but many managers do not know how to categorize their employees into A, B, and C Players in a way that augments performance.
- Managers often have a difficult time managing a variety of different Player profiles concurrently.
- Most managers desire to help their employees reach their potential and reduce turnover, but cannot determine why people become disgruntled or leave the organization.
- Without tailoring your management style to different performance and personality profiles, you risk leaving potential talent on the table.
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Our Advice
Critical Insight
- Not all A, B, and C Players are equal. Their performance, drive, personality, and potential are diverse. Each type of player needs specific treatment.
- Most teams are not made up of all “A” Players. Managing teams of assorted letters properly is key to leveraging all levels of talent effectively.
- If you think you don’t have “A” or “C” Players, you’re not looking hard enough. This means you’re missing crucial opportunities to connect with and manage talent appropriately.
- Spend more time developing “A” and high potential “B” Players, rather than wasting your time on “C’s” that will never be strong contributors.
Impact and Result
- Identify members of your own team as A, B, or C Players.
- Effectively manage each direct report to improve and encourage high performance in a sustainable way.
- Retain “A” Players, identify potential in “B” Players, and invest the right amount of time in “C” Players.
- Manage consistently low performing “C” Players out of the organization to avoid a negative impact on team morale.
- Get beyond the myths associated with each Player to avoid missing potential talent.
Redefine Performance Management
Flow State: A Gateway to Engagement, Performance, and Productivity
Adapt Performance Management for Teams
Foster Effective Feedback in the Workplace
Equip Managers to Coach Employees for High Performance and Development
Equip Managers to Have Effective Performance Appraisal Discussions
Equip Managers to Improve Poor Performance in a Hybrid Environment
Neuroscience and HR