Create & Deliver Performance Appraisal Feedback to Drive Results
Leverage PA feedback to drive performance improvements.
- It is difficult to write a performance appraisal (PA) that will improve employee performance, especially for managers who cannot play an active role in every employee’s daily work life. Managers need to have context and insight into what an employee does in order to target weaknesses and drive results through prescriptive advice.
- Managers are often told to write PAs, but they are not trained on how to fill them out and feel that it is a time consuming endeavor.
- Many managers focus PAs on issues that have occurred, but do not provide a solution to the problem. As a result, the formal PA meeting comes across as pointless or as an attack.
- Creation of PAs is considered to be important, but communication and follow-up often fall to the wayside.
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Our Advice
Critical Insight
- Failing to create and deliver effective PAs will dampen engagement in the workforce, demotivate employees, and relinquish critical opportunities to increase employee performance.
- Managers fail in delivering PAs because of inaccurate assessments, ineffective use of previous appraisals, inappropriate metrics, a lack of training, and a general disregard for the PA process. Effectively delivering PAs means that they are created and communicated in a clear, concise, and relevant way.
- 360-degree feedback is essential to filling the gaps that exist in manager observation.
- PA feedback is only time consuming and wasteful if the document is thrown into a drawer and ignored until the next evaluation. Leverage the time invested in developing and delivering PAs by re-calibrating future coaching efforts and following up.
- By refocusing efforts, managers will not only see improvements in work quality, productivity, attitude, problem resolution, and retention, but they’ll also save time and effort.
Impact and Result
McLean & Company's three-step PA process will help managers, HR, and executives:
- Understand best practices in order to communicate effective written and verbal PA feedback.
- Leverage PA feedback to follow-up with employees and drive performance improvements.
- Get the most of limited time and maximize efforts for PA feedback.
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McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.
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