Get HR & the Business Engaged in a Strategic Partnership

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Scope: Every enterprise has an HR component, and too often the HR-related practice is limited to process administration by both HR and the business. A lack of engagement between the two sides results in missed opportunities to optimize resources and control costs. Get everyone working towards the same goals.
Challenge: Business has failed to leverage HR expertise over a range of people management, workforce planning, and change support issues. This is in part due to the business' faulty perception that HR is strictly an administrative, paper-pushing cost center. However, HR has made missteps of its own, falling short in the eyes of many as a truly strategic business player that can help drive enterprise growth. Biases – legitimate or otherwise – must be addressed and overcome.
Pain/Risk: HR-business engagement is, first and foremost, a game of personalities and politics. Stellar communication and continuous relationship-building are the linchpins of success.

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Our Advice

Critical Insight

Low HR-business engagement and low business leader respect for HR are connected to lower success rates for HR initiatives.
HR success is most positively affected by the following symptoms of HR-business engagement:
- Performance management systems being valued and implemented by business leaders.
- HR recruitment, training, and development programs supporting business objectives.
HR-business engagement is linked with:
- Employee achievement of over and above results.
- Ease of finding talent to meet business strategy needs.
- Employee buy-in for organizational change.

Impact and Result

Know the real benefits for both business and HR in developing a more engaged relationship.
Cope with the myriad challenges of bringing both sides together to work towards a common goal.
Map out the arenas for HR-business engagement across five operational and strategic areas.
Develop tactics for engaging with key stakeholders on a role-by-role basis.
Apply top tactics for increasing HR's strategic profile and creating tighter bonds between HR and business leadership.

Get HR & the Business Engaged in a Strategic Partnership Research & Tools

1. Study the game of HR-business engagement.

Learn its importance, challenges, and opportunities.

2. Gather a kit of relationship-building tactics and tools.

Develop a high-impact strategy for improved HR-business engagement.

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

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Contributors

Over 80 organizations contributed information to assist with the development of this solution set. Due to the sensitivity of the information, all contributors requested confidentiality.