Social Media Policy

Author(s): Laura Ribadeneira, Amanda Caldas, Nicole Landsiedel

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Social media is the most effective means of engaging customers and other stakeholders, and is rapidly replacing traditional outlets when it comes to information sharing. At the same time, failure to provide an appropriate social media policy opens up the organization to undue risk. Raise your profile online while protecting yourself from bad press and potential liability by implementing a robust social media policy.

This template provides a comprehensive policy framework, including:

  • Procedures for corporate and personal social media.
  • Social media etiquette.

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