Manage Stakeholder Relations
Stop guessing about stakeholders’ needs and priorities; invite regular feedback to increase trust and strategic collaboration across the organization.
- HR and stakeholders may have false perceptions of each other; stakeholders may be unaware of HR’s projects, and HR may be in the dark about what matters most to stakeholders.
- It can be intimidating to ask for stakeholders’ perceptions of HR, hear critical feedback, and respond to it constructively.
Need Extra Help?
Speak With An Analyst.
- Get on-demand project support
- Get advice, coaching, and insight at key project milestones
- Go through a Guided Implementation to help you get through your project
Our Advice
Critical Insight
- Stop guessing about stakeholders’ needs and priorities; invite regular feedback to increase trust and strategic collaboration across the organization.
Impact and Result
- Strong relationships with stakeholders start with open communication about stakeholders’ needs, priorities, and concerns.
- Use McLean & Company’s low-effort, high-impact diagnostic – the HR Stakeholder Management (HRSM) Survey – to gain an accurate snapshot of stakeholders’ relationship with and perception of HR.
- Understand the method and level of effort required to effectively communicate with each stakeholder group.
- Deliver value to the organization through active collaboration, integrating talent strategy with broader organizational strategy, and regularly inviting executive input on HR’s strategic priorities.
Workshop: Manage Stakeholder Relations
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Analyze HRSM Survey Results
The Purpose
- Determine which stakeholders will be a priority to build relationships with.
Key Benefits Achieved
- Priority stakeholders identified.
Activities
Outputs
Analyze HRSM Survey results.
Assess HR’s alignment with organizational goals.
- Assessed HR alignment with organizational goals.
Complete the Stakeholder Analysis Tool to prioritize stakeholders.
- Prioritized stakeholders.
Identify the social styles of prioritized stakeholders.
- Gained insight into stakeholder relationships.
Agree on the scenario that best describes the HRSM Survey results.
Module 2: Develop a Stakeholder Management Action Plan
The Purpose
- Tailor communication strategy to stakeholder roles.
- Create an initial action plan to present to stakeholders.
Key Benefits Achieved
- Communication strategy tailored.
- Initial action plan created.
Activities
Outputs
Prepare to communicate effectively with stakeholders.
- Created strategies to communicate with stakeholders.
Draft an initial stakeholder management action plan.
- Drafted an initial action plan.
About McLean & Company
McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 4-phase advisory process. You'll receive 5 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Assess current stakeholder relationships
- Call 1: Review stakeholder survey results and the assessment of HR/stakeholder relationships across the organization.
Guided Implementation 2: Review stakeholder survey results and prepare to communicate
- Call 1: Discuss and review the communication strategy according to stakeholders' level of influence, interest, and support, and stakeholders' role(s) in relation to HR.
Guided Implementation 3: Meet with stakeholders and identify strategic priorities
- Call 1: Discuss the approach to meeting with stakeholders to share survey results (i.e. who you will meet with first).
- Call 2: Walk through and finalize the action plan.
Guided Implementation 4: Develop a stakeholder management strategy
- Call 1: Discuss and gain input on the stakeholder management strategy.
Contributors
- Lina Bissani-Armstrong, Director of Corporate Services, AltaGas Utilities Inc.
- Simon Blunden, Director, People & Culture, GROUPHEALTH Global Benefits Systems
- Beth Collins Kelly, former HR Manager, Info-Tech Research Group
- Allan Cohen, Professor, Babson College
- Nicole Diffenderfer, Director, Human Resources, The Living Legacy Foundation of Maryland
- Jan Grant, Learning Consultant, WorkSafeNB
- Linda Haft, HR Manager, Magnolia River
- Jodi Lieberman, Chief Human Resources Officer, CAPREIT
- Jim Macdonald, Director of Human Resources, Brescia University College
- Ilia Maor, former Senior Manager, Info-Tech Research Group
- Schelley Michell-Nunn, VP of Human Resources, City of Ithaca
- Jamie Neidig, Director of Product Management, Management Concepts
- Karen Raitz, Director of Corporate Services, AltaGas Utilities Inc.
- Jill Saverine, Head of Human Resources, Priceline.com
- Rose Solis, VP of Human Resources, Bentley Mills, Inc
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