Plan for HR Shared Services Executive Briefing

Author(s): Evan Hughes, Carissa Palmer, Laura Ribadeneira

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This executive briefing presents an overview of the benefits that planning an HR shared services (HRSS) model will bring to the organization. The document includes:

  • The benefits of implementing an optimal HRSS model.
  • McLean & Company insights.
  • Steps to develop an HRSS and prepare for implementation.

Use this briefing to make the case to the executive team for delivering strategic value with an HRSS.

Tags

HRSS, service level agreement, shared service satisfaction, people process technology, strategic role, customer service, SLA, knowledgebase, knowledge base, case management, HR strategy, customer satisfaction, competencies, CSR, business partner, centers of excellence, service-level agreement, COE, automation, automate, HR satisfaction, employee service satisfaction, HRSS satisfaction, HR portal, HR knowledgebase, strategic partner, center of excellence, self-service portal, staff portal, call center, contact center, HR structure, HR transformation
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