HR shared services (HRSS) are the foundation of a three-part strategic HR model that also includes centers of excellence and business partner roles. Standardizing, centralizing, and automating administrative HR tasks through an HRSS center allows HR to assume a strategic role in the business while reducing HR costs and ensuring customer satisfaction with HR services.
This research will help you:
- Assess your readiness for HRSS and build a persuasive business case for implementation.
- Plan implementation by focusing on People, Process, and Technology elements of HRSS.
- Measure HRSS performance to ensure customer satisfaction and continuous improvement.
Maximize the benefits of HRSS by following the People, Process, and Technology implementation model.