Service Desk Technician - Level I


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

The Level I Service Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

Related Content

GET HELP Contact Us
×
VL Methodology