Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
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Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
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Use this guide during prototype testing sessions to track feedback conversations.
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Use this tool to analyze data and begin the process of developing the key area(s) of focus for the employee experience initiative.
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Use these role plays during coaching training to give managers the opportunity to practice coaching skills in realistic scenarios.
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Use this evaluation form to gather participant feedback on training at the conclusion of the session in order to improve content and facilitation of future sessions.
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Use this tool to evaluate social media efforts and identify areas for improvement in posted content and across media channels by recording key metrics performance.
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Use this template to document social media goals, evaluate current social media practices, and record guidelines.
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Use this template to determine the type of content to be shared across social media platforms, assign content authors, and schedule content posts.
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Use this tools to customize, create, and execute Boolean search strings for a variety of roles and platforms.
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